Shipping policy
Shipping Policy
At Dexplat, we're committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–2 business days (Monday–Friday).
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- United Kingdom: Estimated delivery is 3-4 business days after dispatch.
- Delivery times are estimates and may vary during busy periods, holidays, or due to courier delays.
Shipping Costs
- Shipping charges (if applicable) are calculated and displayed at checkout.
- We may offer Free UK Shipping on selected products or promotional offers.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking information (where available).
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order. We cannot guarantee changes once an order has been processed.
Delayed or Lost Orders
While we work with trusted courier partners, occasional delays may occur due to factors beyond our control. If your order hasn't arrived within the expected timeframe, please contact our support team and we'll be happy to assist.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team through our website's Contact Us page.
Thank you for shopping with Dexplat!